Wednesday, June 23, 2010

Voice Biometrics

If you are looking for the best call centre speech recognition system, you should checkout Salmat. This software can assist organizations to deliver exceptional customer interactions. Voice recognition biometrics is a unique representation of the characteristics that can make up an individual’s voice. Just like your fingerprints can give people a distinct identification, so can the differing physical components of a human throat and mouth. This unique sound can be analyzed, measured and stored. Your voice print can be distinct just like a fingerprint. A fingerprint can have approximately 40 unique characteristics, and a voice has over 100. This is a great tool for identification. Out of all the respondents to their survey, forty two percent of them confirmed that voice recognition biometric was their preferred identification process. This process has revolutionized financial inquiries, book transportation, place bets, order pizza and many other transactions. If you want to get more information, you should visit their website. If you are looking for a better way to identify your customers, you should consider voice recognition. So what are you waiting for? If you are looking for the best call centre speech recognition software, you should checkout Salmat today. This is a great tool.

0 diner's comment: